Tag: ICT Service Desk

3 occurrences
Occurrence Published

Wi-Fi access in north east public sector buildings

Provided as a guide for colleagues visiting from other organisations.

SHiNE Awards Submission (2007)

A replicable model for successful joint working

TWICT Sub Groups

Provides a regular email summary of ICT news derived from relevant ICT news feeds Systems Services the logical home for joint initiatives regarding the provision of robust and scaleable systems services, including but not limited to; · servers · storage and backup solutions · disaster recovery · email systems Provides a regular email summary of ICT news derived from relevant ICT news feeds Networks, Telephony & Wireless the logical home for joint initiatives regarding the provision of wired and wireless ICT networks and telephony including, but not limited to; · Infrastructure planning, design, procurement, implementation and support · PSTN and IP telephony · Regional infrastructure · Internet services Provides a regular email summary of ICT news derived from relevant ICT news feeds ICT Customer Services & Desktop Support the logical home for joint initiatives regarding the provision of ICT Service Desk and Desktop support, including but not limited to; · Customer satisfaction · Service desk, monitoring and fix tools · Professionalism, staff development, motivation and perception Provides a regular email summary of ICT news derived from relevant ICT news feeds In addition the following forums have been established on GovX.